Terms of Service

By accessing or using Varto services, you agree to be bound by these Terms. If you do not agree, do not use the Services. These Terms were last updated April 24, 2026.

1. Who We Are

Varto is a product of Varto OS LLC, a business management platform for service professionals. For questions about these Terms, contact: support@varto.business.

2. Definitions

For the purposes of these Terms:

Provider: The business entity or individual account holder using the Services to operate their business.
End Customer: A client who engages with a Provider via the Services (e.g., booking appointments, receiving invoices).
Customer Data: Information related to End Customers, including contact details, bookings, messages, and transaction history.
Content: Any text, images, files, or other materials submitted to the Services by a user.
Services: The Varto web application, mobile applications (iOS and Android), APIs, and related tools.

3. The Services

We provide a suite of tools for service-based businesses, available via web and mobile applications for iOS and Android. Features may be labeled "beta" or "experimental," indicating they may change or be discontinued without notice. We reserve the right to modify, suspend, or discontinue any part of the Services at any time. We do not guarantee uninterrupted availability of the Services.

4. Mobile Application Terms

The following additional terms apply when you download, install, or use our mobile application:

A. App Store Terms

You acknowledge that these Terms are between you and Varto only, not with Apple Inc. ("Apple") or Google LLC ("Google"). Apple and Google are not responsible for the app or its content. Your use of the app must comply with the App Store or Google Play Terms of Service.

B. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the mobile application on devices you own or control, solely for your internal business purposes.

C. Device Requirements

iOS: Requires iOS 15.0 or later. Compatible with iPhone and iPad.
Android: Requires Android 8.0 (API level 26) or later.

We do not guarantee compatibility with all devices. Performance may vary based on device specifications.

D. Updates

We may release updates that include bug fixes, new features, or security patches. Some updates may be delivered automatically. Continued use after an update constitutes acceptance of any changes.

E. Third-Party Beneficiary

Apple and Google are third-party beneficiaries of these Terms as they relate to your use of the mobile app and have the right to enforce these Terms against you.

F. Restrictions

You agree not to copy, modify, or create derivative works of the app; reverse engineer or decompile it; remove proprietary notices; use the app on a device you do not own or control; or distribute the app to third parties.

5. Eligibility

You must be at least 18 years old and able to form a legally binding contract. By using the Services, you represent that you meet these requirements. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

6. Provider Responsibilities

As a Provider, you are solely responsible for:

Account Activity: All bookings, invoices, contracts, and communications sent through your account — including any AI-generated content you send to clients.
Data Permissions: Ensuring you have the legal right to collect, upload, and process End Customer data, including compliance with applicable data protection laws.
Messaging Consent: Obtaining required consent (e.g., TCPA, GDPR, CAN-SPAM) before sending SMS or email communications to clients.
Taxes: Determining and remitting all applicable taxes on your services and transactions. Varto is not a tax advisor and does not calculate or collect taxes on your behalf.
Legal Compliance: Complying with all laws and regulations applicable to your business and jurisdiction.
Client Disputes: Resolving all disputes between you and your End Customers. Varto is not a party to those disputes.

7. End Customers

End Customers typically do not have a direct account with Varto. When you receive a booking link, invoice, or communication from a service provider using Varto, your relationship is with that Provider — not with Varto.

Note: Disputes regarding service quality, refunds, or scheduling must be directed to the Provider. Varto does not control the services Providers offer or the promises they make.

8. Payments, Subscriptions & In-App Purchases

A. Not a Payment Processor

Varto is not a payment processor or financial institution. Payments between Providers and their End Customers are facilitated through third-party processors (Stripe, Apple Pay, etc.). We are not responsible for payment failures, disputes between Providers and their clients, chargebacks, or errors by third-party payment processors. Providers are solely responsible for their financial relationships with their clients.

B. Varto Pro Subscription

"Varto Pro" is our paid auto-renewing subscription that unlocks unlimited clients and bookings, voice-to-invoice, unlimited invoicing and proposals, SmartText translations, custom branding, AI-powered receipt scanning, priority support, and additional premium tools described at tryvarto.com/pricing. Pro is offered on the following plans:

Monthly: $29.99 per month, automatically renewing each month.
Annual: $279.99 per year, automatically renewing each year.

Prices may differ between platforms due to regional pricing, taxes, and App Store / Google Play pricing tiers.

C. Where You Can Subscribe

Website (tryvarto.com): Processed by Stripe. Cancellation available through the billing portal in your account settings.
iOS App Store: Processed by Apple as an Auto-Renewing Subscription. Managed via Settings → Apple ID → Subscriptions or apps.apple.com/account/subscriptions. Deleting the app does not cancel your subscription.
Google Play: Processed by Google. Managed via play.google.com/store/account/subscriptions. Deleting the app does not cancel your subscription.

D. Cross-Platform Access

A single Varto Pro subscription grants Pro access across all Varto platforms where you sign in with the same account. Purchasing on one platform does not cause billing on another.

E. Pricing Changes

We may change subscription pricing. Price changes will not apply during your current billing period. For web subscriptions, we will notify you by email at least 30 days before a price change. For App Store and Google Play subscriptions, Apple or Google will notify you according to their policies.

F. Refunds

Web (Stripe): Generally non-refundable except where required by law. Contact support@varto.business within 14 days of purchase for refund requests.
iOS (App Store): Handled exclusively by Apple at reportaproblem.apple.com. Varto cannot process App Store refunds.
Android (Google Play): Handled by Google. Requests can be made through Google Play, or contact us within 48 hours of purchase.

G. Free Trials

If we offer a free trial, you will not be charged until the trial ends. Cancel at any time during the trial to avoid charges. For App Store trials, cancel at least 24 hours before the trial ends via Apple ID subscription settings.

H. Free Tier

Varto offers a free tier with limited features. No payment method is required. Free tier limits may change over time with reasonable notice.

I. Taxes

You are responsible for all applicable taxes on your subscription. App Store and Google Play may include region-based taxes collected and remitted by Apple or Google.

9. AI Features

Our Services include AI-powered features such as receipt scanning, voice transcription, message composition, and content generation ("AI Features"). By using these features, you acknowledge and agree that:

No Accuracy Guarantee: AI outputs may be inaccurate, incomplete, or contain errors. We do not guarantee the accuracy, reliability, or fitness of any AI-generated content for any particular purpose.
User Responsibility: You are solely responsible for reviewing, editing, and approving all AI-generated content — including invoices, messages, and estimates — before sending it to clients or relying on it for any business, legal, or financial decision.
Not Professional Advice: AI outputs do not constitute legal, financial, tax, or professional advice of any kind. Do not rely on AI outputs as a substitute for professional consultation.
Third-Party Providers: AI Features are powered by third-party providers including OpenAI, Google, and Anthropic, subject to their own terms and privacy policies. Data sent to these providers is described in our Privacy Policy.
No Liability for AI Outputs: We expressly disclaim liability for any damages, losses, or claims arising from your use of or reliance on AI-generated content.

10. Acceptable Use & Prohibited Conduct

You agree to use the Services only for lawful purposes and in compliance with these Terms. You expressly agree not to:

Illegal Activity: Use the Services to facilitate illegal services, fraud, money laundering, or any activity that violates applicable law.
Spam & Harassment: Send unsolicited messages, spam, or harassing communications to End Customers or any third party through the Services.
Client Data Misuse: Use End Customer data for any purpose beyond providing services to those customers, or sell, rent, or transfer that data to third parties without proper authorization.
Platform Abuse: Scrape, crawl, or systematically extract data from the Services; attempt to gain unauthorized access to our systems; introduce malware or harmful code; or interfere with the operation of the Services.
Reverse Engineering: Reverse engineer, decompile, or disassemble the Services or attempt to derive source code.
Intellectual Property: Infringe on the intellectual property rights of Varto or any third party.
Impersonation: Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Circumvention: Attempt to bypass any technical measures or access controls we have implemented.

Violation of this section may result in immediate suspension or permanent termination of your account without notice or refund.

11. Content Ownership, IP & Data License

A. Your Content

You retain all ownership rights to Content you submit to the Services. You grant us a worldwide, royalty-free, non-exclusive license to host, store, reproduce, and display your Content solely as necessary to provide the Services to you.

B. Customer Data

You own your Customer Data. You grant us a limited license to process Customer Data only to operate the Services on your behalf. We do not claim ownership of your client lists, bookings, invoices, or business data.

C. Anonymized & Aggregated Data

We may use anonymized, aggregated, and de-identified data derived from usage of the Services to improve our products, train internal models, and for analytics purposes. This data does not identify you or your clients individually.

D. Our Content

The Services — including all software, designs, text, graphics, and other content — are owned by Varto and protected by intellectual property laws. You may not copy, modify, or distribute our content without our written permission.

E. Feedback

If you provide feedback or suggestions about the Services, you grant us the right to use them without compensation or attribution.

12. Indemnification

You agree to defend, indemnify, and hold harmless Varto and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

Your use of the Services or violation of these Terms
Your Content or Customer Data
Your interactions with End Customers, including disputes, refund demands, or claims of fraud
Your violation of any applicable law or regulation
Any illegal or prohibited services booked or facilitated through your account
Your misuse of AI-generated content

Important Legal Disclaimers — Please Read Carefully

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. Varto EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

Any implied warranty of merchantability, fitness for a particular purpose, or non-infringement
Any guarantee that the Services will be uninterrupted, error-free, secure, or available at any particular time
Any guarantee that bookings, invoices, payments, or notifications will be delivered or processed successfully
Any guarantee of the accuracy, completeness, or reliability of AI-generated outputs
Any warranty that defects will be corrected or that the Services are free of viruses or harmful components

You use the Services at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Varto, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, goodwill, or business opportunities
Damages arising from missed or incorrect bookings or scheduling errors
Damages arising from failed, delayed, or incorrect invoices or payment processing
Damages arising from inaccurate AI outputs or reliance on AI-generated content
Damages arising from unauthorized access to or alteration of your data

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ALL CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO Varto IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). Some jurisdictions do not allow the limitation of liability for consequential damages, so some of the above may not apply to you.

15. General Provisions

Suspension & Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, engage in prohibited conduct, create legal risk for us or others, or if required by law. Upon termination, your right to use the Services ceases immediately. Sections 6, 11, 12, 13, 14, and 15 survive termination.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Illinois, and you consent to personal jurisdiction in those courts.

Dispute Resolution

Before filing any legal claim, you agree to contact us at support@varto.business and attempt to resolve the dispute informally for at least 30 days. If the dispute cannot be resolved informally, it shall be governed by the courts specified above.

Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a revised date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. For material changes, we will make reasonable efforts to notify you.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Varto regarding the Services and supersede any prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right is not a waiver of that right.

Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign our rights under these Terms freely, including in connection with a merger, acquisition, or sale of assets.